Covid – 19: Update 27th of March
Network Security have been continuously assessing the Covid – 19 situation. Network is taking steps across the company to prepare and ensure we continue to care for our employees and customers.
What does this mean for our customers?
Until the 14th of April we are postponing all installation and service appointments. If you require emergency service please call 0818 464311. We are taking all precautions being advised from governmental organisations. We have deployed our Critical Response team to manage our activities in relation to this crisis. As this is an evolving situation, day to day management is important, as such the Critical Response team communicates daily to review changes in conditions and update our risk and mitigation strategy.
We appreciate that this is a difficult time for our customers and their families and we are working to provide services in a different way where possible.
Our Customer Service lines are still very much open and you can contact us on 01- 2573600 Monday to Saturday 9am to 6pm. You may experience longer wait times – so please bear with us.
Our Monitoring centre is open 24/7 and will continue to monitor and respond to all alarm activations.
For further assistance please call 01 – 2575888.